Emu Oil Direct

Pricing Policy
We do not charge GST on top of our listed prices. We do require payment prior to shipping.

Wholesale Prices
Wholesale prices are available to registered businesses. Please supply your ABN and we will email or post a wholesale price list. We do have minimum requirements to qualify for wholesale even for registered businesses. This is usually a minimum of 6 of a particular item.

Freight/Postage
We always use Australia Post to send orders unless freight service providers are more economical. 

Delivery Times
We always aim to ship orders within two days of receiving notification of payment. In the case where we are unable to deliver within this time frame, you will be notified by email.

Payment Option
We do not offer credit terms and require payment prior to shipping.

Credit Card Payments can be accepted through our website and shopping cart. Direct deposit, cheques and money orders will also be accepted.

If you prefer to send us payment for your order, please email us with what you would like and we will contact you with the total order including delivery costs. Cheques/Money orders can then be posted.  Cheques must clear before delivery is sent.

How To Place An Order
Our website is very user friendly, so ordering is very simple.

1. From the homepage, either click onto a featured product or click on the Store Tab.
2. The list of products will appear. Simply click on the product you wish to purchase and press add to cart for the item you want. This will take you to the Paypal Shopping Cart.
3. Hit the “back” arrow to continue shopping. Every time you add to basket, your item will be added until your finish shopping.
4. If you need more or less numbers of the items you have already selected, the change the number of candles and then hit “Update”
5. When you are happy with the order proceed to checkout.
6. Follow the instructions to complete your order

Out Of Stock Items
We always try to keep all items in stock, but as everything we have is hand made we do sometimes run out of some items. We will contact you and offer an alternative if the delay is longer than anticipated.

No Packaging and Handling Charges
Our businesses Early Settler Aromatherapy, Emu Oil Direct and wedding Candles Online  are located on 13 acres of farmland that has been regenerated with wild life ponds, dams and several thousand trees. We are a registered Land For Wildlife property and we endeavor to be environmentally friendly wherever we can.  We use recycled boxes for packing so we do not charge for packaging. See our property on www.4elementsaromatherapy.com.au

Quality Of Products
We take pride in all the products we make or sell, so if there is a problem with what you have ordered please contact us within 2 days of receiving your order.

Return Policy
We will not exchange goods when you simply have changed your mind. If goods are damaged in transit we will replace the item. Freight will be paid by the customer for the return of the product and we will pay the freight for the replacement product.

Brochures and Price Lists
Following on with our “Green Policy” we do not offer printed versions of our brochures, but we do have downloadable versions of them on the website. Please email if you have specific questions about any of our products.

Copyright
All  recipes,  photos, and articles and contents included in this website is the exclusive property of Early Settler Aromatherapy Emu Oil and cannot be copied, or reproduced in any form without the prior consent of Early Settler Aromatherapy.

Privacy
Any information collected on this site is strictly confidential and will not be reused, rented or disclosed to any third party.